Citadelle Concierge
Concierge • Property Care • Lifestyle
Occitanie • Property care

Property stewardship with boutique-hotel polish.

We coordinate changeovers, maintenance, and guest touchpoints so your second home stays impeccable without the back-and-forth.

  • 01 Precise changeovers & linen rotation
  • 02 Pool, spa, and garden oversight
  • 03 Trusted artisan coordination
  • 04 Discreet guest concierge

Why owners choose Citadelle

One point of contact

Direct access to a bilingual concierge who orchestrates every supplier and schedules updates before you need to ask.

Season-ready playbooks

Tailored SOPs keep villas prepared for arrivals, maintenance windows, and off-season protection.

Coverage across Occitanie

Carcassonne citadel & bastide neighbourhoods Villages across the Aude & Corbières Canal du Midi retreats Occitanie wine country estates

Signature services

Changeovers & linen orchestration

Delivered by a core Citadelle team with trusted specialists on standby.

Pool and spa equilibrium

Delivered by a core Citadelle team with trusted specialists on standby.

Garden & exterior care

Delivered by a core Citadelle team with trusted specialists on standby.

Trusted maintenance coordination

Delivered by a core Citadelle team with trusted specialists on standby.

Guest concierge & stay curation

Delivered by a core Citadelle team with trusted specialists on standby.

Owner reporting & asset protection

Delivered by a core Citadelle team with trusted specialists on standby.

Start the conversation

Choose a channel or leave a quick brief—we reply within 24 hours.

Request tiered pricing

Unlock the protected billing page with your Citadelle password or contact us for credentials.

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Client dashboard

Log in to review changeovers, documents, and concierge updates tailored to your property.

Open client area